13 Fishing Reels Warranty

Reel Warranty Policy

13 Fishing is committed to delivering superior angler experiences and takes pride in the quality and craftsmanship of our products. 

We warrant that our reels will be free from defects in material or workmanship for the period of one year from the date of purchase. Abuse, improper use, dirt, rust or normal scratching or wear marks will not be covered under this warranty policy. A proof of purchase from an Authorized Retailer* is a requirement for warranty claims. Warranty claims without proof of purchase will not be accepted. The warrantor’s obligation shall be limited to repair or replacement, which will be determined upon examination by 13 Fishing and is determined to be defective. In the event a product submitted for warranty that requires replacement is out of stock for a long period of time or discontinued, 13 Fishing will find a comparable replacement. 

**13 Fishing Combo Warranty: 13 Fishing is committed to offering the best possible angler experience and takes pride in the quality and craftsmanship of its products. All 13 Fishing combos come with a 1-year warranty against defects. For combo warranty, we suggest taking the combo back to the dealer where it was originally purchased for replacement.

To connect directly with the 13 Fishing Customer Service team, please send an email to info@13fishing.com

Shipping Instructions: We recommend that you send your reel to us through a US Mail carrier, this can be done quickly and affordably. Be sure to keep the tracking number so that delivery can be verified, if necessary. In the package please include; reel, completed reel warranty form, proof of purchase, and a detailed explanation of the issues with the reel. Ship your package to:

Rapala
Attn: Reel Warranty
935 Aldrin Drive Suite 100
Eagan, MN 55121

Important: A dated proof of purchase, your name, address, telephone number(s), and email address must accompany all warranty requests.  Please include the Reel Warranty Form in the box with a brief description of the problems you are experiencing with the reel.

Processing: Please allow 10-14 business days to process the warranty and for shipment.

Looking for 13 Fishing rod warranty? For additional information, visit HERE.

Out of Warranty?

We can help! You can purchase Reel Service through our website through the link below.