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Customer Service

Rapala® Rechargeable Fillet Knife (RRFN) Recall (Battery Replacement)

 

 

RECALL INFORMATION

RAPALA® RECHARGEABLE FILLET KNIFE (RRFN) RECALL

(BATTERY REPLACEMENT)

 

RapalaUSA has received reports of batteries on older Rapala® Rechargeable Fillet Knives catching fire when being recharged with charging devices other than those supplied with the knife.  No injuries have been reported.  To ensure the safety of our customers, however, Rapala USA is replacing the batteries on certain models of Rapala® Rechargeable Fillet Knives to prevent overheating in the event the wrong charging device is used.  (Consumers should, of course, always use the charger supplied with the knife, rather than another manufacturer’s charger, to ensure proper charging and to avoid damage.)

The batteries subject to replacement do not have a white ETL label.  To look for the label, simply remove the battery from the fillet knife. 

If the battery does not have an ETL label, please click here to arrange for a replacement battery to be sent to you and for you to return your existing battery to Rapala USA for proper disposal – all at no cost to you.

Thank you for helping us to ensure the quality and safety of our products.  If you have any questions, call our toll-free hotline at 847-457-1410.