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Sun., May. 11, 2008 
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Customer

Rapala Frequently Asked Questions

How do I use the tare feature on my Rapala digital scale?
The tare feature on your Rapala digital scale allows you to weigh fish in a container without including the weight of the container. Simply place the container on the scale and zero out the weight on the scale, then add your fish. The weight on the scale will reflect the weight of the fish only.

How do I charge my Rapala ProGuide Rechargeable Cordless Electric Fillet Knife Set?
There are 2 methods of charging.

A) Quick Charge - Place the battery into the charger, the light will turn a solid red. The light will turn green when charging is complete.
B) Full Charge - Place the battery into the charger and push the start button. This will drain the battery, turning the light a blinking red. When completely drained, the light will change to solid red and the battery will automatically begin charging. When charging is complete, the light will turn green.

**It is important for the life of the battery to use the full charge method whenever possible. If the Quick charge is used continuously, the battery will develop a memory and overtime you will loose total battery minutes.

Does Rapala or Normark sell directly to consumers?
No, Normark Corporation is a distributor and only sells to other distributors and retailers. The Dealer Locator will give you a list of retailers in your area. Please see your local retailer to purchase product.

Where can I find a specific Rapala lure in my area?
The Dealer Locator will give you a list of retailers in your area. Please contact retailers in your local area to help locate current product.

What if I don't see the Rapala product that I am looking for listed on your website?
Our website is updated with current product. Chances are the product you are looking for has been discontinued. Many anglers have had success with online auction sites when locating discontinued product for sale.

Why does Rapala discontinue certain lures?
We understand that every angler has their favorite lure, but in order to improve our lure selection each year we need to discontinue certain lures. Not to worry, each time a lure is discontinued, we come out with a more effective version.

How deep does a specific Rapala lure run?
We sell our Tackle Box Guide that has charted trolling and casting depths of Rapala lures. You can order this by calling 1-866-500-3075 or clicking on the Tackle Box Guide.

How do you pronounce Rapala?
The assumption is Ra-pa-la. The correct pronunciation is Rap-a-la.

Do you sell Rapala clothing and hats?
Not at the present time. A line of Pro Wear is in the works, check back at the Rapala website. You may click on the Rapala Gear link to purchase a limited selection of Rapala items.

How do I contact Rapala?
Please contact your local retailer with any questions.
Or
Visit our customer service center. You will find answers and get feedback for your specific questions at our customer service center.Thank you for your recent visit to rapala.com.










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