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This site is intended for United States (USA) customers only. We apologize, we cannot accommodate orders
or inquiries from outside of the United States. To find the correct website for your region, click here.

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Customer Service

Tracking My Order

Tracking numbers are assigned to packages upon shipping from our distribution center. You can find these tracking numbers in your shipment confirmation email as well as in your order history on Rapala.com. It may take up to 48 hours before the package is checked into the carrier’s tracking system. While your package has already shipped from our warehouse and is on its way to you, the carrier may not be able to provide information about your package for 48 hours.

If your order contains items that are shipped separately, you may receive more than one tracking number. Depending on when each shipment leaves our distribution center, these tracking numbers may arrive in separate shipment confirmation emails.

If you have further questions about your order, please contact us.